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by permission of Violet Botanical Skincare
by permission of Violet Botanical Skincare
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NEWSLETTER ARCHIVE
4 August 2020
And the winner…
of the drawing for $25 certificate for use on our online catalog is Etoria Land. Congratulations, Etoria!
Thanks for participating in our survey.
The survey results were surprising in some regards, expected in others, but one point was clear: Formulators use a wide variety of natural oils and butters in their products. Every item on the list garnered votes.
Thirty-four products made the final cut. Of these, five products captured slightly more than 25% of the votes cast. Mango butter took top place, just squeaking past four organic items: Babassu oil, Passion fruit oil, Prickly pear oil, and Tamanu oil.
We thought organic Argan oil and organic Coconut oil would be high on the list. To our surprise, Argan was last of the choices that received votes, while organic Coconut barely beat out five other oils.
We have not made a final decision on which oils and butters we offer and when that will be. However, the survey results will certainly drive our selections.
Our thanks to everyone, who voted in the survey. We will offer more opportunities in future newsletters for gift certificates, sales, and freebies. Stay tuned!
A word about one item that did not appear in the survey: Ximenia americana oil.
This unique–and memorable–oil resembles honey in its viscosity and adhesion. It can thicken formulations in a way that ensures great product coverage depth. That means longer lasting coverage with more product absorbed into the skin.
Together, these qualities create distinct and effective results in heavy moisturizer formulations.
The oil-rich seeds grow within fruit from the wild plum or monkey plum tree. Ximenia oil is packed with healthy fatty acids, such as oleic and linolenic, making it a very versatile oil ideal for moisturizers, conditioning hair products, skin softeners, anti-aging creams and soaps.
This golden yellow oil is proven to penetrate deep into the skin and increase the natural function of the sebaceous tissues, leaving skin healthier and more vibrant. Ximenia’s unique, incredibly long-chain ximenynic fatty acid has been shown to improve blood perfusion in areas where blood flow is generally limited.
While we cannot make health claims (the FDA gets very sticky about health claims), we can say that some of our customers, who suffer from eczema or psoriasis, tell us that Ximenia oil has alleviated their symptoms better than their prescribed steroid ointments. Given that skin conditions can worsen during times of stress (and these be stressful days) Ximenia oil may offer some relief.
If Ximenia oil is a new one for you, consider trying it. It can make for some truly distinctive formulations that customers will remember.
We will send a one-ounce sample – free – with a purchase of $25 or more (not including shipping) from our online catalog. Just put in an order and include the coupon that we will send you, and a one-ounce bottle of Ximenia oil will be included.
Sign up for the Ximenia oil sample coupon here.
You will need an account with us. If you do not have one, go here to register. Otherwise, go directly to our online catalog to sign up for the coupon.
Now, meet our bag ladies…
A cool story from our team in Botswana! Maybe we will wait until the next newsletter for the telling of this….
Stay safe. Stay well.
Thank you.
The DLG Naturals Team
21 July 2020
“The future is not something we enter. The future is something we create.”
Leonard I. Sweet
FINAL CALL – THE CURTAIN COMES DOWN A bit melodramatic, but we are closing off our survey in the next couple of days. If you haven’t responded… our thanks to everyone who did… please take a moment. The survey items have been winnowed to the most popular responses, but we want to narrow it further. You will find a list of items here (or https://www.dlgnaturals.com/Survey3.html, if you prefer to cut-and-paste). Just don’t pay attention to the formatting errors. Initial responses have been surprising. Had we made decisions without the input of our respondents, we clearly would have overlooked some popular oils!
A reminder… We have some Marula oil that failed our specs. Not by much, but failed, nonetheless – still Marula oil. Just not the high quality we want to sell to our discriminating customers. We will send you a four-ounce sample of the Marula oil at our cost, shipping included.
You try it. Smell it. Feel it. See it. Put into one of your formulations. (If you are doing artisan soap, you have to try this!) You cannot pass up this offer: $35/kg! Want to get in on the deal? Just send us an email here (sales@dlgnaturals.com). Ask for the free sample of our Opps! Marula oil. Be sure to include your name, email address, and shipping information.
And speaking of marula oil, the demand is hot. We cannot keep enough in stock to meet requests. If you anticipate needing marula oil within the next few months (Christmas orders?), please let us know. You may need to get your name on one of our two waiting lists (the other is for Nilotica Shea Butter).
Botswana – The Adventure Continues… Meet Morula! While Botswana is experiencing inexplicable deaths among its elephant population, at least one elephant in the Okavango Delta is not the least bit concerned. Thanks to Living With Elephants Foundation for Morula’s video.
Stay safe. Stay well. (And don’t forget the survey.)
Thank you.
The DLG Naturals Team
14 July 2020
“Experience is simply the name we give our mistakes.”
Roy T. Bennett
First, our thanks to one of our readers, Robbin, who informed us that our survey form was not working on our web site. That is Opps! #1 here. (Read on for Opps! #2.)
Our new web site went live on Monday, but the survey form didn’t quite make the transition. We have a fix in place, but the formatting is messy. Not a big deal, as the survey will be done by 31 July. We will be tweaking the site as we go along.
Please help us with the survey as we look toward offering new products in our online catalog.You will find a list of items here (or https://www.dlgnaturals.com/Survey3.html, if you prefer to cut-and-paste). Just don’t pay attention to the formatting errors. A grateful thanks to everyone, who have already responded. You formulators are using a wide variety of amazing ingredients! And, a few were noted to us that we missed in the survey (our thanks for bringing those to our attention).
And now, Opps! #2. On occasion, we have a product in stock that failed our specs. Yes, our opps!! We always check incoming shipments for quality. Usually, and fortunately for us, those products exceed our standards. But every so often….
We have about some Marula oil that missed the mark. Not by much, but failed, nonetheless – still Marula oil. Just not the high quality we want to sell to our discriminating customers.
Yes, free. If you don’t like it, no loss for you. We are just out the four ounces. But, if it works in your formulas… then you cannot pass up this offer: $35/kg! So, here is the deal… We will send you a four-ounce sample of the Marula oil at our cost, shipping included. You try it. Smell it. Feel it. See it. Put into one of your formulations. (If you are doing artisan soap, you have to try this!)
Yes, we will be taking a loss on this one. But, we cannot simply let it sit in our warehouse. I mean… Marula oil, just sitting there? No way! Having some cash coming in is better than no cash. (If you are in business, you know what we are talking about.) Even if we made a mistake, someone should benefit.
Note that we are not making this a public opportunity. Our newsletter readers get first shot at the offer. Maybe the Marula oil goes fast, maybe not. But, you might want to consider that it will not stay long… at $35/kg (that is about 35 ounces). Want to get in on the deal? Just send us an email here (sales@dlgnaturals.com). Ask for the free sample of our Opps! Marula oil. Be sure to include your name, email address, and shipping information.
Easy, peasy!
And if you like the oil, maybe we will bring in more that fails our specs. Not likely, but maybe…. Do it soon. First come, first served!
We deeply appreciate your patience with our errors.
Stay safe. Stay well. (And don’t forget the survey.)
Thank you.
The DLG Naturals Team
12 July 2020
“Keep Going. Your hardest times often lead to the greatest moments of your life. Keep going. Tough situations build strong people in the end.”
Roy T. Bennett
DLG NATURALS ACCOUNT HOLDERS If you tried lately to access your online account at DLG Naturals, you probably did not have a good experience. Our apologies. We are designing a new web site that will be more user friendly and with a more secure database and shopping cart. In the process, we discovered we could keep either the old shopping cart or the new shopping cart, but not both.
In short, no quick and easy transition. So…. We are stuck for a few days. The new web site will soon be live. Please bear with us. You will still find the same great oils and service.
But, some changes….
First, you will need to re-register for an account. Your old login will not work. Just part of upgraded security. You can continue with the same username, password, and email address, but we are asking you for a more secure password, if you don’t already have one: at least 8 characters, at least 1 small letter, 1 capital letter, 1 number, and 1 symbol. This is not mandatory, but with Internet hacking becoming increasingly more prevalent, a secure password is important for your protection.
Second, we are anticipating adding new products to the catalog. We are a small company, so we watch our budget very carefully (the last few months have been financially tough). We cannot add everything we want.
We need your help in deciding what the new products will be. Please complete a survey for us. You will find a list of items here (or https://www.dlgnaturals.com/Survey3.html, if you prefer to cut-and-paste). Please select no more than ten on the list that, if we offered them, you might purchase. No obligations here. We are simply looking for interest in select items. Our main focus will be oils and butters from Africa, especially organic certified, plus some less available items. We might offer a few more common items for convenience. In all cases, we will maintain our commitment to quality products.
We deeply appreciate your patience and assistance.
Stay safe. Stay well.
Thank you.
The DLG Naturals Team
25 June 2020
“Never let your head hang down. Never give up and sit down and grieve. Find another way. And don’t pray when it rains if you don’t pray when the sun shines.” Leroy Satchel Paige
To Our Valued Clients and Natural Products Family,
Before we dive into our news, we want to offer our condolences and best wishes to those individuals, families, and businesses, who have been adversely affected by the Covid pandemic, social unrest, and uncertainty during this stressful time. We are all in this together. We will find solutions together.
We need to note an issue that has impacted on many businesses: International shipping has been reduced to a crawl for the past few months. DLG Naturals works through new regulations and safety concerns, particularly when shipping products – usually by truck – across borders. (Our team in Botswana has witnessed miles-long lines of trucks waiting literally for days to move from one country into another.)
Customs services, short staffed, cannot meet the demands. International airlines are only recently returning to the skies. Even in the U.S., we are seeing delays. Where once a shipment from us to a customer was over-night, the new norm is over-days. These, and other factors out of our control, have resulted in sky-rocketing costs for transporting our products.
Though we firmly believe these price hikes will slowly return to a relative normal over the next 12-18 months, we cannot absorb all of the substantially increased costs for such an extended time. Effective July 1, 2020, DLG Naturals will reluctantly increase prices on most products. For existing orders and any placed before 1 July, original prices will be honored, even if the order is added to the waiting list for some of our products. We have and will continue to work relentlessly in supplying quality ingredients at the best price possible. We appreciate your understanding.
If you have read this far, thank you. On a separate note, we will be sending out a survey soon. We are planning to add products to our line and are asking our customers to tell us what they want. The survey results will guide our decisions. Watch for a future newsletter for more information. We would greatly value your input!
Please do not hesitate to reach out to us. Together, we will push through to a brighter and healthier tomorrow.
Have a great weekend. Stay safe. Stay well.
Most sincerely,
The DLG Naturals Team